Order Cancellation Policy

We understand that plans can change.

If you need to cancel or modify an order, please contact us at [SUPPORT EMAIL] as soon as possible after placing your order.

Before Shipment

We will make reasonable efforts to accommodate cancellation or modification requests before an order has been dispatched.

If a cancellation is accepted, any payment already collected will be refunded to the original payment method.

After Shipment

Once an order has shipped, we may be unable to stop delivery.

You may still be able to request a return under our Refund & Return Policy or exercise applicable statutory cancellation rights.

Order Changes

Requests to change the shipping address, product, or quantity are subject to fulfillment status.

Our Right to Cancel

We may cancel orders that cannot reasonably be fulfilled, including orders affected by stock availability, payment issues, or genuine listing errors, where permitted by law.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

Contact

Email: support@jinjiswimming.com

Store: jinjiswimming.com